Terms and Conditions

Welcome to CHUGALI SAREES. These Terms and Conditions govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of the website.

1. About Us

CHUGALI SAREES is an online store offering sarees and related fashion products, including but not limited to:

• Silk Sarees
• Cotton Sarees
• Organza Sarees
• Chiffon Sarees
• Georgette Sarees
• Linen Sarees
• Handloom Sarees
• Designer Sarees
• Festive and Bridal Sarees

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or using the website under parental supervision
• You have the legal capacity to enter into a binding agreement
• The information provided by you is accurate and complete

3. Product Information

We strive to display our products as accurately as possible. However:

• Colors may vary slightly due to screen settings, lighting, and photography
• Handcrafted, handwoven, embroidered, printed, or dyed sarees may have slight irregularities that are part of their unique character
• Product dimensions and fabric descriptions are approximate and may have minor variations

Such variations shall not be considered defects.

4. Pricing

• All prices displayed on the website are in INR (₹) unless otherwise stated
• Prices are subject to change without prior notice
• We reserve the right to correct pricing errors at any time
• Taxes and shipping charges may be added during checkout where applicable

5. Orders

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to:

• Refuse or cancel any order
• Limit quantities purchased
• Cancel orders suspected of fraud or unauthorized activity

Order Confirmation

Receipt of an order confirmation email does not constitute acceptance of the order. Acceptance occurs only after the order has been processed and dispatched.

6. Payment

We accept payments through secure third-party payment gateways.

By placing an order, you agree that:

• You are authorized to use the selected payment method
• Payment information provided is accurate and valid
• We do not store complete card details or banking credentials

7. Shipping and Delivery

Delivery Time

Estimated delivery times are provided for convenience and are not guaranteed. Delays may occur due to:

• Weather conditions
• Public holidays
• Courier issues
• Natural disasters
• Government restrictions

Shipping Address

Customers are responsible for providing accurate delivery information. We shall not be liable for delays or losses caused by incorrect shipping details.

8. Returns, Exchanges, and Refunds

Returns and exchanges are subject to our Refund and Cancellation Policy. Generally, products may not be eligible for return or exchange if:

• The product has been worn, washed, altered, or damaged
• Original tags or packaging are missing
• Return requests are made beyond the permitted period

Refunds, where approved, will be processed to the original payment method within a reasonable timeframe.

9. Intellectual Property

All content on this website, including:

• Logos
• Images
• Product photographs
• Designs
• Graphics
• Text
• Videos
• Branding materials

is the property of CHUGALI SAREES and protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or use any content without prior written permission.

10. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Submit false or misleading information
• Attempt unauthorized access to the website
• Interfere with website functionality or security
• Upload malicious software, viruses, or harmful content

Violation of these terms may result in suspension or termination of access.

11. Customer Reviews and Content

If you submit reviews, comments, photos, or other content:

• You grant us a non-exclusive, royalty-free right to use, display, and publish such content
• You confirm that your content does not violate any third-party rights
• We reserve the right to remove inappropriate, offensive, or misleading content

12. Promotional Offers

From time to time, we may offer:

• Discounts
• Coupons
• Promotional campaigns
• Festival sales

Such offers:

• May have specific terms and validity periods
• Cannot be combined unless expressly stated
• May be modified or withdrawn at our discretion

13. Limitation of Liability

To the maximum extent permitted by law, CHUGALI SAREES shall not be liable for:

• Indirect damages
• Consequential damages
• Loss of profits
• Loss of business opportunities
• Data loss
• Delays caused by third parties

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

14. Disclaimer

The website and its contents are provided on an “as is” and “as available” basis. We do not guarantee that:

• The website will operate uninterrupted
• The website will be error-free
• All information will always be complete or current

15. Force Majeure

We shall not be held responsible for failure or delay in performing obligations due to events beyond our reasonable control, including:

• Natural disasters
• Floods
• Fires
• Pandemics
• Government actions
• Transportation disruptions
• Internet outages

16. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

17. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Ghaziabad, Uttar Pradesh.

18. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will become effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated Terms.

19. Contact Us

For any questions regarding these Terms and Conditions, please contact:

By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.